The legal bit
Privacy & cookies
How we handle your data, in plain English - what we collect, why, and what we never do with it.
Who we are
The Shakespeare Inn ("we"), part of the ADpubs group, runs this website and is the data controller for it. (The group's other pubs and its events site have their own privacy notices.) You can reach us about anything on this page at themasonsarmspub@gmail.com.
What we collect, and why
Contact form. When you message us we collect your name, email address and message, plus your phone number if you give it. We use these solely to reply to you (our lawful basis is our legitimate interest in answering people who contact us). Enquiries are stored in our own database on this site's server and emailed to the pub; they are not shared with anyone else, sold, or used for marketing.
Newsletter. If you join our club we store your email address and, where the pub has connected it, add you to its Mailchimp audience so we can send news and offers. Every email has an unsubscribe link.
Visitor statistics. We count page views using our own software on our own server - no Google Analytics, no third parties. The counter stores the page visited, the referring site, and an anonymised code that cannot be traced back to you and changes every day, so we cannot follow you between visits. It stores nothing on your device.
Phone and email. If you call or email us, we'll hold that correspondence for as long as it takes to deal with your query and our normal business record-keeping.
Cookies
This site uses strictly necessary cookies only - the kind UK law (PECR) does not require consent for, because the site cannot work safely without them:
| Name | Purpose | Lifetime |
|---|---|---|
| the-shakespeare-inn-session | Keeps your session working as you move between pages. | 2 hours |
| XSRF-TOKEN | Security - protects the site against cross-site request forgery. | 2 hours |
We also use your browser's local storage (not cookies) to remember two choices you make: your light/dark theme preference, and whether you've dismissed the cookies notice. Neither leaves your device.
We use no advertising, tracking or social-media cookies, and no third-party analytics. If that ever changes, this page and the site's cookie notice will be updated first, and we will ask for your consent before any such cookie is set.
How long we keep enquiry data
Enquiries are kept for up to two years so we can pick things up quickly if you come back to us, then deleted. You can ask us to delete yours sooner at any time.
Your rights
Under UK GDPR you can ask us for a copy of the personal data we hold about you, ask us to correct it, ask us to delete it, or object to how we use it. Email themasonsarmspub@gmail.com and we'll respond within one month. If you're unhappy with how we handle your data you can complain to the Information Commissioner's Office at ico.org.uk.
Changes to this page
If we change what we collect or how we use it, we'll update this page and, where the change is significant, show the site notice again.